AI/ML
Unlocking Value in Any Market
Bringing the Power of AI/ML to the World.
AI is the biggest buzz word since the dot.com era and is set to revolutionize industries globally through profound and multifaceted changes. In the realm of automation and efficiency, manufacturing sees AI-powered robots optimizing production, while predictive maintenance minimizes downtime. Logistics and supply chains benefit from AI-optimized routes and inventory management, with autonomous vehicles transforming delivery. Customer service is enhanced through 24/7 AI-powered chatbots.
Simultaneously, data analysis and decision-making see AI transforming finance with fraud detection and personalized advice, healthcare with accelerated drug discovery and improved diagnostics, and marketing with targeted advertising and predictive analytics. Furthermore, AI fosters innovation and new possibilities by accelerating scientific discovery in research and development, enabling AI-powered simulations for material design, opening new creative avenues with generative AI, and promoting sustainability through optimized energy consumption and environmental monitoring.
Differentiating yourself to rise above the noise is critical and staying ahead of the curve is table stakes for success. The new enemy to the startup community is time and winners will find ways to identify specific problems while developing compelling solutions at a rapid pace of change.
Are you ready to take the market?
The Problem
Contact centers are inherently labor-intensive. It's common to see labor costs accounting for as much as 70% of a contact center's overall expenses.
Complex issues often require in-depth knowledge and troubleshooting skills, which may be difficult to convey over the phone or through chat.
Companies are constantly seeking to uplevel service levels while decreasing costs.
Our Client's Solutions
Support Agents in a Box. Ascendo provides a variety of resolution AI agents, knowledge intelligence, and cognitive routing capabilities in its AI platform to help solve these complex real world problems. They firmly believe in resolution instead of deflection, opening a ticket, or escalating.